FREE Delivery 

Royal Mail 48 hours tracked for £5 or FREE over £40

Express Tracked & Signed £6

EUROPE delivery

Royal Mail Tracked & Signed (2-5 Working days) £8 or FREE over €40

USA Delivery

Royal Mail Tracked & Signed (3-10 Working days) £10 or FREE over $40

Please note: Some International orders are experiencing delays due to COVID-19 courier backlogs.

We are not responsible for any important or custom fees associated with your order, please check with your country's regulations to see if there will me any additional costs. This includes any import fees for orders sent with free shipping. 

RETURNS

100% money back guarantee if you don’t like your item within 30 days of receiving your item. The product must not have of been used and return with any labels that accompanied it. We are not responsible for any costs and changes associated with returning your order.
Please note we do not accept refunds on earrings due to hygiene reasons.
Please fill out our returns slip located below:
https://tracking.controlport.co.uk/e9ab6870/1274/return/ee45ab 
Refund will be issued within 72 hours from receiving the product.
We are unable to refund purchases to a different payment method than the one used to purchase the item.

 

DEFECTIVE ITEMS

If you receive a proved defective piece we're able to either ship a new item or provide store credit in its value. If a refund is demanded the item must be returned to our returns department at your own expenses.

https://tracking.controlport.co.uk/e9ab6870/1274/return/ee45ab 

Contact email
info@dlouise.co.uk